Terms of Service

By accessing, registering for, or using the Inspectalyze platform ("Platform," "Software," "Service"), you ("User," "Inspector," or "you") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Inspectalyze LLC ("Inspectalyze," "we," "our," or "us").

If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Service. Your continued use of the Service constitutes ongoing acceptance of these Terms and any updates made to them.

Inspectalyze is a software platform designed solely to assist users in organizing, documenting, and communicating inspection-related information. It is a productivity and documentation tool — nothing more.

Inspectalyze expressly does NOT:

• Perform, supervise, or validate physical property inspections
• Provide professional inspection advice, engineering opinions, or expert determinations
• Guarantee the accuracy, completeness, or regulatory compliance of any report or document
• Ensure adherence to any state, federal, municipal, or organizational standards of practice, including but not limited to InterNACHI, ASHI, or state-mandated SOPs
• Certify, license, endorse, or approve any inspection, inspector, or findings
• Serve as a professional home inspector under any applicable statute or regulation

This is a critical section. Please read it carefully.

You acknowledge and expressly agree that:

• You are solely and exclusively responsible for all inspection activities you perform
• You are solely responsible for all observations, findings, conclusions, and recommendations contained in any report you produce using the Service
• You are solely responsible for compliance with all applicable federal, state, and local laws, regulations, licensing requirements, and professional Standards of Practice
• You must independently verify all information entered into or generated by the Platform before relying upon it or delivering it to any client or third party
• Any report, document, or communication generated using Inspectalyze is your professional work product — not Inspectalyze's
• You assume full professional and legal responsibility for the content, accuracy, and appropriateness of all work product produced through the Service

Inspectalyze is not responsible for any errors, omissions, inaccuracies, or outcomes arising from or related to your use of the Service, regardless of cause.

Inspectalyze shall not be construed, characterized, or held to be:

• A home inspector, building inspector, or licensed professional of any kind
• A substitute for professional judgment, expertise, or licensure
• A co-author, co-inspector, or co-signatory of any report or document you produce

Use of the Service does not create any professional-client, fiduciary, or advisory relationship between Inspectalyze and you, your clients, or any third party. No content within the Service constitutes professional advice of any kind.

To the maximum extent permitted by applicable law:

Inspectalyze, its owners, officers, directors, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages
• Loss of profits, revenue, business, goodwill, data, or anticipated savings
• Reputational harm or loss of clients arising from any cause
• Claims, suits, or demands brought against you by your clients or any third parties
• Any damages arising from inspection reports, findings, or services performed by you
• Any failure of the Service to perform as expected, including system downtime or data errors

In all cases, Inspectalyze's total cumulative liability to you under any theory of law — whether in contract, tort, strict liability, or otherwise — shall not exceed the total fees paid by you to Inspectalyze in the twelve (12) calendar months immediately preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Inspectalyze, its owners, officers, directors, employees, agents, successors, and assigns (collectively, the "Inspectalyze Parties") from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Any inspection services or activities you perform
• Any inspection report, finding, or recommendation you produce using the Service
• Any claim brought against Inspectalyze by your clients, agents, or any third party in connection with your use of the Service
• Your violation of these Terms or any applicable law, regulation, or professional standard
• Your negligence, misrepresentation, fraud, or willful misconduct
• Any unauthorized or improper use of the Service by you or anyone accessing your account

This indemnification obligation survives termination of your account and these Terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Inspectalyze expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties of title, non-infringement, or quiet enjoyment
• Any warranty that the Service will be uninterrupted, error-free, or secure
• Any warranty that defects will be corrected or that outputs will be accurate or complete
• Any warranty regarding the reliability, timeliness, or performance of the Service

You assume all risk associated with your use of the Service and any reliance on content generated through it.

You are solely responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account, whether or not authorized by you
• Promptly notifying Inspectalyze of any suspected unauthorized access or security breach

Inspectalyze shall not be liable for any loss or damage arising from your failure to safeguard your account credentials or from unauthorized use of your account.

You retain ownership of the data and content you upload or create within the Service. By using the Service, you grant Inspectalyze a limited, non-exclusive license to store, process, and transmit your data solely as necessary to operate and improve the Service.

Inspectalyze is not responsible for:

• Data loss or corruption resulting from system failures, user error, or third-party actions
• Unauthorized access that occurs despite commercially reasonable security measures

You are solely responsible for ensuring compliance with all applicable privacy laws, including client consent requirements, data handling obligations, and any applicable state or federal consumer protection statutes.

Our data practices are further described in our Privacy Policy, which is incorporated into these Terms by reference.

You agree not to use the Service to:

• Reverse engineer, decompile, disassemble, copy, reproduce, or create derivative works of the software
• Resell, sublicense, or commercially exploit the Service without written authorization
• Generate fraudulent, false, misleading, or deceptive inspection reports or documentation
• Misrepresent the capabilities, endorsements, or role of Inspectalyze in any communication
• Upload or transmit malicious code, viruses, or any software that may damage the Service or its users
• Attempt to gain unauthorized access to any system, account, or data
• Harass, defame, or harm any person through use of the Service
• Violate any applicable federal, state, or local law or regulation

Violations of this section may result in immediate termination of your account without notice and may subject you to civil and/or criminal liability.

All rights, title, and interest in and to Inspectalyze — including but not limited to the software, source code, design, user interface, branding, trademarks, trade names, logos, and all content created by Inspectalyze — remain the exclusive property of Inspectalyze LLC. Nothing in these Terms grants you any ownership right in the Service.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your lawful business purposes during your active subscription. This license terminates immediately upon expiration or termination of your account.

Inspectalyze reserves the right to:

• Suspend or permanently terminate your access to the Service at any time, with or without cause, and with or without notice
• Remove, disable, or restrict access to any content that violates these Terms or that we determine, in our sole discretion, is harmful or inappropriate

Upon termination:

• Your license to access and use the Service immediately and automatically terminates
• You must cease all use of the Service and destroy any downloaded or cached content
• Sections of these Terms that by their nature should survive termination (including indemnification, limitation of liability, and dispute resolution) shall survive

Data following termination: Termination of your account does not automatically result in the deletion of your data. Any inspection reports you have published through the Service will remain hosted and publicly accessible on Inspectalyze indefinitely, as those reports serve homeowners and other parties who rely on them. To request the removal of specific published reports, you must submit a written request to privacy@inspectalyze.com. Non-published data (drafts, settings, and account information) will be retained for 90 days to allow for reactivation or data export, then permanently deleted. For full details, see our Privacy Policy.

The Service may integrate with or link to third-party services (such as payment processors, email providers, and calendar services). Inspectalyze does not sell, endorse, or promote third-party services to your clients without your explicit authorization.

Inspectalyze is not responsible for:

• The availability, accuracy, or reliability of any third-party service
• Any loss or damage arising from your use of third-party services
• Any agreements, disputes, or transactions between you and third parties

Inspectalyze may maintain logs of platform activity including, but not limited to, user actions, report edits, timestamps, login events, and report generation. These logs may be used for:

• System security and fraud prevention
• Dispute resolution and support
• Legal compliance and regulatory response
• Service performance and improvement

Inspectalyze shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, internet outages, cyberattacks, labor disputes, or failure of third-party service providers. In such events, our obligations are suspended for the duration of the force majeure condition.

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of courts located in Tennessee for any matters not subject to arbitration.

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved exclusively by binding arbitration administered in the State of Tennessee, in accordance with the rules of the American Arbitration Association (AAA) or a mutually agreed arbitration body.

By agreeing to these Terms, you waive:

• Your right to a jury trial in any dispute with Inspectalyze
• Your right to participate in any class action lawsuit or class-wide arbitration against Inspectalyze
• Your right to bring claims in any court other than as expressly permitted herein

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

Inspectalyze reserves the right to modify these Terms at any time. When we make material changes, we will update the "Effective Date" at the top of this page and, where practicable, provide notice through the Service or via email.

Your continued use of the Service following any modification constitutes your binding acceptance of the updated Terms. If you do not agree to updated Terms, you must discontinue use of the Service immediately.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy and any applicable subscription or payment agreements, constitute the entire agreement between you and Inspectalyze with respect to the Service. They supersede all prior or contemporaneous representations, understandings, agreements, or communications, whether written or oral, relating to the Service.